If you get a new device, you’ll need to download the app again and set up a new PIN. This will make sure no one else can access your account. Make sure you don’t save your PIN on the device you’re using. Use the zoom function on your device to bring the app display to full screen. You can view the app at the enlarged size for iPads or other tablet devices. To download to an iPad, search for iPhone only in the App Store. We designed the app for use on devices such as iPhone, iPod touch, iPad and Android phones and tablets. However, this means your PIN will no longer work. If you share your device with another person, they must sign in to the app with their own myGov username and password and set up a new PIN. This is due to the security features of the app. We recommend only one person uses the app on a single device. You can download all of these onto a single device. You can use one or more of the Express Plus mobile apps, including the Express Plus Medicare mobile app. Once you do this, your original PIN won’t work on any device. If you use the app on a new device, you’ll need to set up a new PIN. This is because the app needs a device-specific 4 digit PIN to sign in. You can’t use the app on more than one device. We don’t use this information for other purposes. The app works more effectively with your device when you give permission to use and access your data. Android devices with a minimum operating system of 4.4.0.iOS devices with a minimum operating system of iOS 9.To view the current download size, please refer to the relevant app store for your device. You can download the app for free from the App Store or Google Play.

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